Privacy Policy

Last updated: September 27, 2026

1. Introduction

Fenzuzra Sh.p.k. ("we," "our," or "us") is committed to protecting the privacy of visitors to our website fenzuzra.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out and submit the contact form on our Website
• Send us an email or other correspondence
• Subscribe to our newsletter (if applicable)

This information may include your name, email address, phone number, and the content of your message.

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our Website content and user experience
• To analyze Website usage and trends
• To maintain the security and integrity of our Website
• To comply with legal obligations

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our Website and conducting our business, subject to confidentiality agreements
• When required by law, court order, or governmental regulation
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Contact form submissions are retained for up to 12 months unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and obtain a copy of your personal data
• The right to rectify inaccurate or incomplete data
• The right to erasure ("right to be forgotten")
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us at support@fenzuzra.com.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Fenzuzra Sh.p.k.
Rruga e Kavajes 120, 4th floor, Office 16
Tirana 1001, Albania
Email: support@fenzuzra.com
Phone: +355-4-234-5678